Privacy Policy
Last updated: 16 July 2026
Olivia & Co respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and store information when you visit oliviaberry.im, contact us, book an appointment, purchase a gift voucher or receive a treatment.
Information We Collect
We may collect:
Your name, telephone number and email address
Appointment and payment details
Messages and enquiries you send to us
Consultation, medical and treatment information
Before-and-after photographs
Website usage information, such as cookies and technical data
Medical and treatment information is collected only where it is relevant to your safety and suitability for treatment.
How We Use Your Information
We may use your information to:
Respond to enquiries
Arrange and manage appointments
Assess treatment suitability
Provide treatments safely
Process payments and gift voucher purchases
Maintain treatment and consent records
Send appointment reminders or service updates
Meet legal, insurance and professional obligations
Improve our website and services
We will only send promotional messages where you have given permission or where otherwise permitted by law. You can ask us to stop at any time.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate the business, such as website hosting, appointment-booking and payment providers.
Information may also be disclosed where required by law, for insurance purposes or where necessary to protect someone’s health or safety.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for treatment, legal, tax, insurance and business-record purposes.
Information that is no longer required will be securely deleted or destroyed.
Cookies
This website may use essential cookies to function correctly and optional cookies to understand website use or support third-party features.
Where required, you will be asked for consent before non-essential cookies are placed on your device.
Your Rights
Depending on the circumstances, you may have the right to:
Request access to your information
Ask for inaccurate information to be corrected
Request deletion or restriction of your information
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request a copy of certain information in a portable format
The Isle of Man applies GDPR-style data protection requirements under its Data Protection Act 2018 and related regulations. (Isle of Man Government)
Contact Us
For questions about this Privacy Policy or your personal information, contact:
Olivia & Co
17 North View
Peel
Isle of Man
IM5 1DQ
Telephone: +44 7624 211474
Email: info@oliviaberry.im
Website: oliviaberry.im
You also have the right to raise a concern with the Isle of Man Information Commissioner. (inforights.im)